How do I access my Library account?
How do I renew my items?
Why didn't my items renew?
How do I find books, movies, etc.?
How do I request an Item?
Your PIN is the last four digits of your home phone number. So, if your home phone number is 303-404-5555, then your PIN should be 5555. However, on occasion, this is not the case. If you can’t access the system with the last four digits of your phone number, contact the library.
How Do I Access My Library Account?
My Account enables you to find out what you have checked out, what you have requested, when your items are due, and to renew your items. You can access this function several different ways.1. You can check your account online:
Click on MY ACCOUNT
Enter your library card number and PIN
Click on LOG IN
2. You can phone our Telecirc renewal line, 24 hours a day, 7 days a week at 303-404-5710.
3. You can contact our Circulation Department during regular operating hours at 303-404-5128 (College Hill) or 303-430-2400 ext. 2301 (Irving Street)
4. You can visit either of our locations during regular operating hours.
You can renew your items several different ways:1. You can phone our Telecirc renewal line, 24 hours a day, 7 days a week at 303-404-5710.
2.
You can renew online:
Click on MY ACCOUNT
Enter your library card number and PIN
Click on LOG IN
Click on ITEMS OUT
Check each item you want to renew
Click on RENEW
3 You can contact our Circulation Department during regular operating hours at 303-404-5128 (College Hill) or 303-430-2400 ext. 2301 (Irving Street)
4. You can visit either of our locations during regular operating hours. Please note: Not all items can be renewed. You will be notified during the renewal process if your item did not renew.
Why Didn’t My Items Renew?
1. The item is a WOW item and is therefore non-renewable.2. The item is on hold for another patron.
3. The item has already been renewed the maximum number of times.
4. The item is an Interlibrary Loan. Call the Interlibrary Loan office at 303-404-5054 to determine if it can be renewed.
5. Your card has expired.
6. You have too many fines and fees owing on your library card.
How Do I Find Books, Movies, Etc.?
You can see which items the library owns several different ways:1. You can check the library catalog online:
Go to the Library Home Page
Type in the item’s title, author, subject, or series title in the search box
Click on GO
Click on the title of the item to get more information
2. To perform a more advanced catalog search:
Click on CATALOG
Click on SEARCH THE CATALOG
Click on POWER
You can now type in several different search terms and limit your search results
3. You can phone the library at 303-404-5104 (College Hill)
or 303-430-2400 ext. 2303 during regular operating hours to have a staff member look up the item for you.
How Do I Request an item?
For an item the Library owns, but is not checked in, you can:
1. You can request an item online:
At the Library Home Page
Type in the item’s title, author, subject, or series title in the search box
Click on GO
Click on the title of the item you wish to request
Click on REQUEST ITEM
Enter your library card number and PIN
Click on the arrow
Select the location where you wish to pick up the item
Click on REQUEST
2. You can have a staff member place a hold request by phoning the library at 303-404-5104 (College Hill) or 303-430-2400 ext. 2303 (Irving Street) during regular operating hours.
For an item the Library doesn't own, you can:
1. Request the item through Interlibrary Loan
2. Talk to a librarian and complete a Request for Purchase
(new items only)
Updated: October 07